About CSGHP Ltd
23 Years in the Trade,One Gas Safe EngineerWho Sees Every Job Through
Chris Smith started with a British Gas apprenticeship in 2003, went on to E.ON and Vaillant, and founded CSGHP Ltd in 2019. The engineer who quotes your job is the engineer who fits it, tests it and hands it over.
Gas Safe No. 593241 · Company No. 11826928 · Domestic work only
23 years
in the trade since 2003
Since 2019
trading as CSGHP Ltd
No. 593241
Gas Safe Register number
£2m
public liability cover
12 months
workmanship guarantee on most work
Our Story
From a British Gas apprenticeship to a business of our own
Chris Smith began in the trade in 2003, serving an apprenticeship with British Gas - the sort of training that puts you in front of hundreds of different systems in every kind of house before you are ever left to your own judgement. That grounding still shapes how the work is done today.
From there came time with E.ON and then Vaillant, working to manufacturer standards on installation, servicing and fault-finding. Twenty-three years on from that first year in 2003, that is where the depth comes from: not one type of boiler in one type of property, but the whole spread of domestic heating across two counties.
CSGHP Ltd was established in 2019 so the work could be done properly rather than to someone else's clock. It remains a small, direct operation: you speak to the person who will be in your house, and the person who quotes the job is the person accountable for it.
We help homeowners, landlords and letting agents across Nottingham, Derby, Mansfield, Hucknall, Ilkeston, Beeston, Long Eaton, Matlock and Chesterfield. The specialism is domestic gas and heating: boiler installation, servicing and repair, central heating, radiators, power flushing, landlord certificates and domestic plumbing including unvented cylinders.
What customers actually want is simple and rarely delivered: an honest diagnosis, a price before the work, someone who turns up, and heating that works afterwards. Everything below is how we try to make that the normal outcome rather than a lucky one.
Who we help
Homeowners, landlords and letting agents with domestic property across Nottinghamshire and Derbyshire. No commercial premises or plant rooms.
What we specialise in
Gas boilers and central heating, installation, servicing, repair, power flushing, radiators, CP12 certificates and domestic plumbing with unvented cylinders.
Where we work
Based in Underwood, close to the M1, short travel times and a realistic same or next-day response on breakdowns.
When we work
Monday to Friday 8:00am–6:30pm and Saturday 8:30am–12:00pm. Closed Sunday.
Mission & Standards
The standards we hold ourselves to on every job
Not slogans, the specific commitments that decide how a job is quoted, carried out and handed over.
Priced before the work, not after
A repair visit is £80 + VAT and includes the first hour on site. If more is needed, you get the price before we carry on. Quotes for new boilers and heating installations are free and fixed in writing.
Diagnose the system, not just the symptom
A boiler fault is often a system fault: sludge, a flat expansion vessel, poor balancing, a slow leak. We test the water and check the whole system, because replacing a part on a sick system just books the next call-out.
Manufacturer standards, not shortcuts
Baxi approved installer and Vaillant registered installer, with installations commissioned to the manufacturer's requirements so the 5, 7 or 10 year warranty stands up if it is ever needed.
Guarantees you can hold us to
Most work carries a 12-month workmanship guarantee, with terms varying for certain repairs. New boilers also carry the manufacturer's own warranty of 5, 7 or 10 years depending on the boiler chosen.
Clean, careful, respectful
Dust sheets down, the area left tidy, and patience with elderly and vulnerable customers, which is what our documented reviews consistently mention.
Domestic only, deliberately
Houses, flats and rental property. Keeping the scope tight keeps the accreditations relevant and keeps us on the work we do every week.
Credentials
Qualified, registered and insured
Every credential below is held and can be shown on request.
- Gas Safe registered: No. 593241
- Baxi approved installer
- Vaillant registered installer
- ACS gas qualifications
- City & Guilds NVQ Level 3
- G3 unvented hot water systems
- BPEC qualified
- APHC licensed member
- WaterSafe approved
- £2m public liability insurance
- 12-month workmanship guarantee on most work
- Registered company: No. 11826928
Gas Safe Registered
Baxi Approved Installer
APHC Licensed MemberWhat we charge
- Diagnostic repair visit: £80 + VAT, including the first hour on site
- Boiler servicing: from £75 + VAT
- Landlord CP12 certificate: from £85 + VAT with a service
- Boiler and heating installation quotes: free, written and fixed price
Where to go next
- All services , what we do and what it costs
- Service areas , the towns we cover
- Reviews , what customers say
- Our work : the kind of jobs we take on
Next Step
Talk to the engineer who will do the work
No call centre, no sales visit, no pressure. Tell us what the heating is doing and you will get a straight answer on what it needs and what it costs.
- Gas Safe registered: No. 593241
- £2m public liability cover
- Same or next-day response wherever possible
9 services covered across 9 towns.
